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Moving Forward After Your Chief Financial Officer (CFO) Or Controller Has Left

Leadership departure can often be a double-edged sword. It can create difficulties, but it also presents a good opportunity for assessing accounting performance and developing a vison for how your accounting department should operate moving forward. If you find your business in this situation without a CFO or controller, here are four questions that must be addressed.

1. Is the job description up to date? During the prior leader’s tenure, the needs of your organization may have changed. Take the time to scrutinize the existing job description and the predecessor’s resume. Then, identify the skills and experience that are essential for the role today.

For example, if you’ve recently taken on debt and need to satisfy lending covenants, make sure that’s a requirement detailed in the job description. Also, if you’ve expanded substantially, you may have outgrown the previous department head. For instance, you might need to replace a bookkeeper with a CPA who has the experience and skills to manage a larger accounting team.

2. Were you happy with your previous level of service? The accounting department is critical to the success of your organization. The department should provide accurate, relevant reports in a timely manner. If not, you may need to consider upgrading your in-house accounting staff and training any remaining employees on the latest tax and accounting rules.

3. Does the department’s technology align with your current needs? Sometimes, organizations can rely less on a key internal person and more on accounting software and their external CPA. If this is the case, make sure you have the latest-and-greatest technology to support your accounting functions and in-house personnel.

Also consider whether you’re maximizing the functionality of your current accounting software. Set up a meeting with a vendor representative to discuss what’s working and what’s not and see how they respond. A worthy provider will address issues, provide training, and offer ongoing customer support We also can help assess the effectiveness of your accounting system and how you’re using it.

4. How will the demands on the department change in the next two to five years? In-house personnel will need to adapt to new challenges as your organization grows and evolves. For example, if your department intends to acquire or merge with a competitor — or pursue another major strategic investment opportunity — your new CFO or controller will need to have sufficient knowledge to support the effort. Streamlining the department’s policies and procedures can also help to improve its performance and position it for the future.

Finding skilled accounting and finance professionals is difficult for many organizations, especially smaller ones. An interim or outsourced CFO can provide an objective, flexible, and cost-effective approach to running the accounting department on a temporary or permanent basis. With the right professional in place, you can help ensure that your accounting department continues to operate at a high level, despite the challenges posed by a leadership change. Contact us for more information and assistance.

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