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non-profit D&O insurance

Non-Profit D&O Insurance: Coverage, Claims, & Essential Policy Terms

Non-profit leaders regularly make important decisions about money, people, and programs. Even when those decisions are informed and well-intentioned, they can still lead to allegations involving mismanagement, conflicts of interest, or breaches of duty.

Directors and officers (D&O) liability insurance can help support a non-profit organization and its leaders when certain claims or legal expenses arise. However, coverage varies by policy, so non-profit boards and management teams should understand what their policy covers, what it excludes, and what reporting steps are required. The Insurance Information Institute notes that D&O coverage generally applies to claims made against individuals serving as directors or officers, and claims-made policies typically respond based on the policy in force when the claim is made.

Who & What It Protects

D&O policies are designed to shield both your organization and its key individuals, which may include directors, officers, employees, and even volunteers and committee members. Exactly who qualifies as an insured depends on the policy. Coverage commonly applies to claims alleging wrongful acts, a term that may include errors, omissions, misleading statements, neglect, and certain breaches of duty. D&O insurance can also protect your organization and its leaders against allegations involving mismanagement of funds, conflicts of interest, and failure to fulfill fiduciary duties.

But employment practices, professional liability, cyber risk, fiduciary liability, and crime exposure may require separate coverage or endorsements (at an additional cost). Policies commonly exclude or limit coverage for losses arising from fraud, criminal conduct, illegal personal profit, and other matters generally deemed uninsurable. However, exclusions depend on a policy’s terms and the facts of a particular claim.

If a claim arises, notify your insurer promptly and obtain any required consent before retaining legal counsel or agreeing to a settlement. Keep in mind that defense costs may reduce the policy limits available for settlements or judgments.

Timing & Reporting Requirements

D&O insurance is commonly written on a claims-made-and-reported basis. Usually, claims must first be made against the insured and reported to the insurer within the period specified by the policy. Coverage for earlier conduct may depend on the policy’s retroactive date, continuity provisions, and prior-knowledge exclusions.

Canceled or expired policies typically don’t cover claims first made when the policy is inactive, even if the alleged act occurred when it was active. Extended reporting period (ERP) coverage may extend the reporting window for certain claims involving earlier wrongful acts. But ERP doesn’t provide coverage for new wrongful acts. Because claims may involve not only lawsuits but also demands, administrative proceedings, or regulatory matters, review your policy’s reporting requirements carefully and notify your insurer promptly when circumstances may give rise to a claim.

Balance Protection & Cost

The right D&O coverage can protect your non-profit’s mission and the people entrusted with advancing it. Because policy terms and immunity laws vary, ask your legal counsel and insurance broker to review your specific policy’s coverage, exclusions, and reporting requirements. We can help evaluate your current insurance costs and explore general risk-management strategies.

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Barb Houser, CPA | Member
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