Today’s #WednesdayWisdom continues our insightful tips on #OpenEnrollment for #HR professionals from Human Capital Solutions Managing Director Sara Choate, SPHR, SHRM-SCP.
Tip number five: be transparent.
Suck it up buttercup. Be honest about any negative changes and why they are being made. Good news or bad, ask your broker to participate in the event. Have them positively explain the factors that go into a renewal and what participants can do to help control costs, like utilizing the emergency room only for true emergencies. Spotlight telehealth options and provide a quick demonstration showcasing how simple and effective they can be. Even if it’s not great news, employees will appreciate the fact you didn’t sweep it under the rug.
#HRConsulting #HumanResources #KPMNews