Non-profit board members need to keep an eye on how well their organizations are meeting major goals and furthering their missions. One of the easiest, quickest ways for boards to do this is with a ‘dashboard’ of key performance indicators. Just as an automobile dashboard gives drivers a quick glimpse of their car’s status, a performance dashboard provides an at-a-glance look at an organization’s financial health.
Concise & focused
Although most boards regularly receive financial reports to review, a dashboard can be more effective because it is designed to be concise and focus on the most critical numbers. In addition, the information is displayed in a format that all board members can easily understand — even if they are not accustomed to analyzing financial statements.
For example, an organization whose primary goal is to diversify revenue sources might use a pie chart on its dashboard to display the percentage of income from each source. All board members need to do is monitor whether slices of the pie are becoming more equal in size over time. Or, a non-profit might use various simple graphics and data displays to track the number of new clients served, volunteer hours, and the number of individual and corporate donors.
To develop your own dashboard, consider these questions:
- What are your non-profit’s top priorities or objectives?
- What key aspects of your operation do you want to monitor?
- What is the best way to display progress toward goals in key areas?
- How often do you want board members to receive the dashboard for review? Quarterly or at every meeting?
Include only the most important key indicators on your dashboard so board members do not become distracted and are able to detect trends quickly and take corrective action as necessary.
One of the most important roles of non-profit boards is to determine strategic direction and establish priorities for their organizations. To accomplish this, your board needs relevant information that is easy to monitor and understand. We can help you provide it.